Frequently Asked Questions (FAQ's)
I. Getting Started & Course Access
Each Micro-Course includes a professionally designed Flipbook with clickable audio instructions and embedded training videos for each of the five stages of our career marketing method. You also receive access to updates for that specific course.
You’ll receive an email with your login link and a private access code immediately after purchase. The course is fully online and can be accessed on desktop, tablet, or mobile.
No downloads are required. The course lives online in a digital Flipbook format. Just click the link, follow the audio prompts, and press play on the training videos.
Just email us at info@triplefinale.com and we’ll resend your access link right away.
You can always click “Forgot Password” on the login page to reset your access code, or contact us directly at info@triplefinale.com for further assistance.
II. Course Experience & Learning Style
We offer both. You can choose to complete the Micro-Course on your own or join a small group led by a certified instructor. Group sessions are interactive and supportive.
Most of the 5 stages can be completed in under 2 hours each. You can pause, re-play, and revisit the material as many times as you like. Each stage has an assignment that you are encouraged to complete.
The solo option is self-paced and completed independently. The group option includes four weekly live Zoom sessions led by an instructor, with a small group of supportive learners.
You can reach out to our support team at info@triplefinale.com or send us a message through the “Assistance” page on our website.
Absolutely. We’ve designed everything to be user-friendly and stress-free. You’ll receive clear instructions, audio guidance, and clickable buttons to walk you through each section of the course. You can also email us at info@triplefinale.com if you ever get stuck.
Yes, once you’ve purchased the Micro-Course, you can return to the lessons and review the material at any time.
If you’ve joined the group sessions, the other learners in the group are encouraged to give each other supportive feedback within the Slack Group Channel.
We prefer that you join the group during the sessions, but your instructor can allow members to go into “off camera” mode at their discretion.
III. Group Session Details
Yes. Many learners start solo and upgrade later. Email us to apply your solo payment toward the group course.
You can join the waitlist by clicking the “Join a Group Session” button on our website or on any of our social media pages. This will take you to a short form where you can enter your email address and course preference. As soon as spots open, we’ll contact you with the next steps.
We schedule new groups monthly. Each group lasts for 4 weeks, and as sessions fill up, we add additional sessions. Every month, there will be new group sessions to join.
Groups typically range from 10–15 students max.
For the live groups, please let us know at info@triplefinale.com if you need to reschedule your participation in the class to which you’ve been assigned, at least 4 business days prior to the start of the class. Otherwise, your attendance will be marked as “missed” for that session. If this occurs, the expectation is that you will complete the homework assignment listed in the Slack room to stay on track with the group session schedule.
IV. Technology & Troubleshooting
You’ll need internet access and a computer. Most of the tools that we recommend throughout the course are free and we share the tools you’ll need at each stage.
The required tools are either built into our course materials or available as free versions (like Canva or ChatGPT). If we ever suggest an optional paid tool, we’ll let you know it’s “optional”.
If the Flipbook or videos aren’t loading for you, inform your instructor or contact us at info@triplefinale.com for technical help.
V. Career Support & Outcomes
No. Our courses are designed for job seekers, freelancers, and solopreneurs who want to strengthen their personal brand and market themselves more effectively.
Absolutely. These courses go beyond resumes by teaching modern Career Marketing strategies that help you stand out.
Yes. Several of our courses focus specifically on LinkedIn profile optimization, online visibility, and brand identity development.
Yes. Our Micro-Courses integrate AI tools that are specifically chosen to support your career goals, like resume optimization, goal setting, and job search strategy. We include guided steps for using each tool so that it feels empowering, not overwhelming.
That’s perfectly okay. Our courses are designed with beginners in mind. We walk you through each AI tool gently and clearly. You don’t need any prior tech knowledge. We’ll show you how to use AI in a way that keeps your personality and goals front and center.
As mentioned in our Disclaimer, we do not guarantee employment outcomes. We encourage your active participation in this program and provide you with some of the most up-to-date, cutting-edge Career Marketing tools and processes to get noticed in today’s job market. That being said, as you can read in our reviews, many previous participants have used our Career Marketing Strategy to land their ideal jobs.
After each group course, each member will receive a Certificate of Completion along with an additional 2 months of access to their Group Slack Channel for community support.
VI. Accessibility & Accommodations
All our materials include audio and video support.
If you require special accommodations, please contact us at info@triplefinale.com so that we can assess your needs on a case-by-case basis.
VII. Policies & Corporate Packages
Please refer to our Refund Policy in the Terms and Conditions. Self-paced courses are non-refundable due to their digital nature, but we’re happy to help resolve any issues. Group courses on the other hand will be handled on a case-by-case basis.
We absolutely offer Corporate Packages. The specific set of requirements is that we will work with groups of at least 10 or more individuals per live group session. If your group is larger than 10 participants, we will work with you to apply a special discount rate on a per group basis.
VIII. Community & Support Channels
Yes. If you purchase the 4-Week Group Micro-Course, you’ll be invited to our Slack community for 2 additional months of continued support, feedback, and career guidance after the completion date of your 4-week group session.
If your purchase includes Slack access, you will receive an invitation email within 48 hours of your actual course start date. If you don’t see it, check your spam folder or email us at info@triplefinale.com.
Each Group has their own Slack Channel, and each participant will get their own private Slack profile for the duration of 3 months from the start date of their class.
Please read the Slack Terms and Conditions, as membership can be revoked for behavior or actions that violate our Code of Conduct. We aim to provide a supportive environment for every individual participating in our training programs and encourage compassion.
We are working on extending our community support through other social media platforms like Facebook. Currently, this project is still underway. We anticipate that eventually, our alumni will be joining this community to interact with new participants.
Our headquarters are in the Issaquah/Redmond, WA area. Again, if you need to reach us, please contact us at info@triplefinale.com.
If you run into any issues, please contact us at info@triplefinale.com. You can also leave a message at 425-230-2534.
Yes. We periodically offer freebies like webinars and checklists to help you get a feel for our coaching style and content. You can find these resources through our website & social media pages, or by joining our email list. They’re designed to give you helpful insights and a taste of what it’s like to work with us, no strings attached.
